Delivery
Our FAST FREE delivery means you can be planting next week.
We dispatch once a week in the summer and then delivery will take 3-4 days. Prices include UK delivery with very few exceptions.
For the vast majority of orders, we do not charge a surcharge for Scottish Highlands and Islands and other remote areas. However, we reserve the right to contact you if we can't get a viable rate. Unfortunately, for large or extremely remote orders, it is likely that we will need to pass on some haulage charge. Please see FAQ for full details
For Isle of Man and the Channel Islands please see FAQ for details
If you wish to pick up we offer a 15% discount. By default, this option will only appear for local postcodes. If yours doesn’t appear, use our postcode DD3 0QN in the “Deliver to Address”. You need to select local pick up and also put code Pickup in the coupon box. Also to help us, put “pick up” in the “deliver to address”. Note that your order may still take a day or two to organise and we will contact you when your order is ready. We operate on a working farm with machinery, vehicles and livestock and so please keep children and pets inside your car when picking up. This is only available for orders up to £50 – if you wish to pick up a larger order, please contact us prior to ordering.
We are reluctantly forced to close our online shop to customers in the EU and Northern Ireland. 17/12/20 saw the last order come in from France. Full statement and further information here.
If we get a parcel returned to us due to wrong details we will charge you postage to re-send. Please check the details on your confirmation note and inform us immediately of any mistakes. Small typos are easy to do!
If you want a specific week, let us know at checkout box and we will do our best to send it out then. We recommend that you get your potatoes in plenty of time to chit. If you plan to plant in March, we would suggest delivery in late January/February to give 4-6 weeks chitting, if you plan to plant in April, a late February/March date would suit. OVER 98% success rate last year! (not available for late season potatoes)
All products ordered will be sent together in the same delivery. If you require us to split the delivery please do two orders. Bulk discounts are only available for the same order.
To ensure your order arrives in the best possible condition, deliveries will be made as soon as all the varieties on your order are available, using an appropriate courier or postal service.
If you choose to pay by BACS or cheque we will not begin to process your order out until your payment has been received and cleared. This could take a few days and may not be checked each day.
During times of frost or low temperatures deliveries will be held back until more favourable conditions prevail.
Some deliveries may be delayed if we have to re- stock our nets, we will try to keep you informed of any delays.
See our FAQ page for more information on payment, discounts and delivery as well as our Terms and Conditions regarding refunds
Gilbert Ganir (verified owner) –
My first try to purchase this variety from Potato house. I purchased 6 tubers, three are of good sizes, but the remaining three are just bigger than a Brazilian nut! I also purchased 6 tubers of the Scapa variety. Like the Ratte, three tubers are of good sizes, and the other three are just 1/3 of the size of the good ones! Potatohouse, don’t you have standard size for seed potatoes?
Amy Skea (verified owner) –
Thank you for your comment, please note this is not our usual route of complaining and we may not read comments every day. However, we are happy to answer questions where ever they are.
We certainly do have standards for seed potatoes and we advertise these on every variety.
Unless otherwise stated, we sell our potatoes as 35mm-55mm which is the industry standard across the UK. The legal limit for UK seed potatoes is 25mm.
Expectations vary greatly on what size a seed potato should be, with some people liking larger ones they cut up, and others liking smaller ones. To counter all these expectations, we clearly state on a tab on each variety and on our FAQ what size, and variation of size our customers can expect. We include pictures from customers to show real orders. We are as clear as we can be but know that even with this information on every variety some customers will get what they deem to be unsuitable tubers.
We can obviously make mistakes as we are dealing with natural produce (and we are human) and so if you would like to take a pic of the small tubers along with a ruler and send it to amy@potatohouse.co.uk we can take a look.
Daniel Baines –
Grown these a few years in a row now. They’re the closest thing to the Laplpand potato available in the UK, so I decided to grow them after a trip to Helsinki with work. They are phenomenal. I had mine served out as new potatoes at a local cafe, and when the cafe owner tried them, her eyes rolled upwards as she said ‘mmm.’ As new potatoes, they go so crispy and light. They look a bit like little bananas. They can be tiny, but can also get literally as big as bananas. The big ones should not be overcooked. They taste buttery, but they go a little dry, so don’t try and crisp them up. They’re still relatively soft when fully matured, so just enjoy the fluffy butteriness instead.
They’re quite easy to grow. They take a while to come through the ground, but when they do, they do so at multiple points. Of all varieties, these have had the most shoots, despite the seed being qutie small. I over-manured my soil last year, and of all the varieties I tried, these did the best. If you let it, the foliage can be truly gigantic. I was surprised at the size of the plants. One of my Ratte plants holds second place for the biggest potato plant I ever grew. This one had the giant banana sized tubers.