PLEASE READ THE FOLLOWING INFORMATION REGARDING YOUR ORDER
We're here to help you pick your perfect potato so contact us prior to purchase if you are unsure about anything.
🥔 SEED POTATOES If you tick ASAP at checkout you will get your seed Potatoes in December when we start to dispatch. You can pick a WEEK that suits you in the spring at no extra charge – please mark at check out on the next page. We take a break over the Christmas Period and will start to dispatch again in the the first week of January.
🥔After Christmas, seed orders marked ASAP will normally be dispatched within 3-4 days, delivery will then take 4-5 days.
🥔Note that delivery can be delayed during cold periods and if there are any strikes. We will notify customers on our web and social media if this happens.
🥔Potatoes to Eat will be dispatched the day after order. We take a break over Christmas.
🥔 PLEASE DOUBLE CHECK ALL DETAILS OF YOUR ORDER variety, seed potatoes, or potatoes to eat, amount, organic status, contact details such as address and post code.
🥔 Have you read all the information in the tabs on each variety regarding size of tubers and other information? Expectations regarding tuber size of Seed Potatoes vary considerably from one customer to the next and we don’t want to disappoint.
🥔 Gift voucher code to be entered at the top of the Check Out (next) page.
🥔 See our T&C for full details including return terms.
We will answer your questions as soon as possible. Note this is not live chat or 24 hours. You may find your answer on our FAQ Seed Potato page or our FAQ Potatoes To Eat Page or on the tabs on each product page under the description.
The reply will come from amy@ potatohouse.co.uk – please add to your safe list.
Your details will only be used to answer your query, you will NOT be signed up to our mailing list nor signed up for an account on this page just by submitting this form. To do either click here.